Support Policy

Types of information we gather

Personal Information: When users register on PnixFund, we collect basic personal details such as name, email address, and optionally, profile pictures.
Campaign Information: We collect information provided by campaign creators, including campaign descriptions, goals, and supporting media content.
Donation Information: For donation processing, we collect payment details such as credit card information or payment gateway credentials.
Usage Data: We may collect non-personal information related to user interactions with the platform, such as IP addresses, browser type, and device identifiers.

Ensuring the security of your information

User Accounts: We retain user account information for as long as the account remains active or until the user requests its deletion.
Campaign Data: Campaign information is retained for a reasonable period after the campaign's conclusion to facilitate auditing, reporting, and dispute resolution.
Donation Records: Donation records are retained for compliance purposes and may be stored for a period required by applicable laws or regulations.

Is any information shared with external parties?

No, we do not sell, trade, or otherwise transfer users' personally identifiable information to outside parties without explicit consent.
Exceptional Circumstances: We may disclose user information in response to legal requirements, enforcement of policies, or protection of rights, property, or safety.

Duration of information retention

User Accounts: We retain user account information for as long as the account remains active or until the user requests its deletion.
Campaign Data: Campaign information is retained for a reasonable period after the campaign's conclusion to facilitate auditing, reporting, and dispute resolution.
Donation Records: Donation records are retained for compliance purposes and may be stored for a period required by applicable laws or regulations.

Our policies regarding data usage

Personal Information: When users register on PnixFund, we collect basic personal details such as name, email address, and optionally, profile pictures.
Campaign Information: We collect information provided by campaign creators, including campaign descriptions, goals, and supporting media content.
Donation Information: For donation processing, we collect payment details such as credit card information or payment gateway credentials.
Usage Data: We may collect non-personal information related to user interactions with the platform, such as IP addresses, browser type, and device identifiers.
cookies

Vierre Viaggi utilizza cookie e altre tecnologie di tracciamento quando visiti il nostro sito web, incluse eventuali versioni mobile o applicazioni connesse. Questi strumenti ci aiutano a personalizzare la tua esperienza e migliorare la navigazione sulla piattaforma.

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